Support

How can we help?

MoorNote for macOS

For support, email ari.initx@gmail.com. Please include your MoorNote version, macOS version, Mac model, and the steps that reproduce the issue. Do not include note contents, passwords, payment information, or other sensitive data.

I cannot find a note

Choose the sailboat icon in the menu bar, then select the note and choose “Show,” or choose “Show All Notes.” If you recently disconnected an external display, click MoorNote in the Dock or restart the app.

How many notes can I create?

You can keep up to five notes. Choose “New Note” from the menu bar, press Command-N, or use “Add New Note” in Settings. Delete an unused note before creating another when you reach the limit.

Where is my data stored?

Note content and preferences are stored only inside MoorNote’s sandbox on your Mac. MoorNote does not transmit this information. See the Privacy Policy for details.

How do I remove all data?

Quit MoorNote, open Finder, choose Go → Go to Folder, and open ~/Library/Containers/<Bundle ID>. Move MoorNote’s container to the Trash. This permanently removes all notes and settings.